Shipping policy
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Shipping Policy — Chase upp
Shipping Policy
Last Updated: August 19, 2026
Welcome to Chase upp. We are committed to providing a smooth and reliable shopping experience, including safe and timely delivery of your orders. Please read the following Shipping Policy carefully before placing your order.
1. Order Processing
All orders are processed after payment has been successfully received.
Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays may be processed on the next available business day.
During sales, promotions, holidays, or periods of high order volume, processing times may be longer than usual. We appreciate your patience during these periods.
2. Shipping & Delivery
Once your order has been processed, it will be dispatched using the available shipping service for your location.
Estimated delivery times may vary depending on your location, shipping method, courier service, weather conditions, and other circumstances outside our control.
Any estimated delivery timeframe shown at checkout should be considered an estimate rather than a guaranteed delivery date.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Chase upp may offer free-shipping promotions. Any applicable promotion will be clearly communicated on our website.
4. Order Tracking
When tracking is available, you will receive your tracking information after your order has been dispatched.
Please allow some time for the courier's tracking system to update after your package has been shipped.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you provide an incorrect or incomplete address and the package cannot be delivered, additional shipping charges may apply for reshipping the order.
If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that changes can be made after an order has been processed or dispatched.
6. Delayed, Lost, or Damaged Orders
Although we work with shipping providers to ensure your order reaches you safely, delays can sometimes occur due to circumstances outside our control.
If your order is significantly delayed, lost, or arrives damaged, please contact us with your order number and relevant details so that we can assist you.
For damaged packages, we recommend taking clear photographs of the package and product and keeping the original packaging until the matter has been resolved.
7. Delivery Attempts
If the courier is unable to deliver your order because no one is available, the address is incorrect, or delivery cannot otherwise be completed, the courier may make another delivery attempt or return the package to us.
Any additional delivery or reshipping costs resulting from an unsuccessful delivery may be the customer's responsibility.
8. International Shipping
International shipping availability may vary by destination.
Customers placing international orders may be responsible for customs duties, import taxes, clearance fees, or other charges imposed by the destination country. These charges are generally not included in the product or shipping price unless specifically stated at checkout.
Customs procedures may also cause additional delivery delays.
9. Contact Us
If you have questions about your order or our Shipping Policy, please contact Chase upp:
Phone: 03320280096
Email: shahbaloch0055@gmail.com
When contacting us about an order, please include your order number so we can assist you more quickly.
10. Policy Updates
Chase upp reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, along with an updated "Last Updated" date.
By placing an order with Chase upp, you acknowledge and agree to the terms outlined in this Shipping Policy.